Published documents
- Commercial Terms & ConditionsThe B2B terms governing website use, demonstrations and subscriptions that incorporate these terms.Version 2026.08.16 · Effective 16 August 2026
- Subscription, Cancellation & Support PolicyPayment, minimum-term, cancellation, non-refund and 24/7 WhatsApp customer-care arrangements.Version 2026.08.16 · Effective 16 August 2026
- Acceptable Use PolicyThe rules protecting customer data, tenant isolation, platform security and lawful use.Version 2026.08.16 · Effective 16 August 2026
- Website & Enquiry Privacy NoticeHow North Route Systems Ltd handles website enquiries, business contacts and support communications.Version 2026.08.16 · Effective 16 August 2026
- Cookie & Storage Technologies NoticeThe browser storage used by this website and the choices available to visitors.Version 2026.08.16 · Effective 16 August 2026
- North Route Drivers Privacy NoticeHow the Drivers app uses account, duty, compliance, location, safety and message information.Version 2026.09.12 · Effective 12 September 2026
Customer agreement documents
A North Route Operations Customer agreement may also include:
- an order form identifying the Customer, fleet band, price, start date and included services;
- a data processing addendum where North Route Systems Ltd processes operational personal data on the Customer’s behalf;
- a service-specific schedule or statement of work; and
- an individually negotiated commercial agreement.
Where an individually signed agreement expressly conflicts with a public policy, the order of priority stated in the Commercial Terms & Conditions applies.
Contract acceptance and privacy choices
Commercial terms are accepted by an authorised representative on behalf of the Customer where required.
The Privacy Notice is provided for transparency. Cookie and optional tracking choices are managed separately and are not bundled into acceptance of a commercial contract.